Electronic Bank Queue Management System with 19 inch Touch Screen
Ticket Dispenser
Key benefits Of Queue Management System
- Faster customer throughput for increased sales and profitability
- Improved associate productivity and operational efficiencies
- Minimised customer waiting times
- Increased customer satisfaction
- Higher customer retention rates
- More informative and engaging waiting time
Applications – Usage Areas of Queue Management System
| Banks | Travel Agencies |
| Insurance Organizations | Airports |
| Mobile Stores | Tourist Information Places |
| Malls | Courts |
| Electronic & Mobile Stores | Stores Chains |
| Government Organization | Call Centre Support |
| Schools & Colleges | Telecom Providers |
| Super Markets | Municipality |
| Hospitals & Clinics | Restaurants |
| Ministry Departments | |
Queue Management System mainly consist of below Items:
Touch screen queue management ticket dispenser terminal:
- 19 inch LCD touch screen
- System (WIN operaComponent tion, 80mm Thermal printer TCP / IP
communication system)
- Wireless communication system with peripherals Integrated voice
module
- Multilingual system, supports up to 999 services Developed and
flexible queue management software, compatible with several types
of applications.
- Customizable interface (logo, image, colors ...} Software (display
allowing the distribution of called numbers and advertising
messages, video, images and text on LCD screen.
- Statistics report generation software, in table and graphic formats allows you to have information on
the average waiting time per customer on each service, the most
requested services, the average customer service time per staff
....
LED Main Display
Main LED display 4 lines Φ5.0 in RED color
8 digits in each line
4 digits for token number,2 digits for counter number,with arrow
for direction
pixel 64 × 64
Dimension 52× 52× 5.5 cm
LED Counter Display
1-line LED window display with 8 digits in RED color
4 digits for token number,2 digits for counter number,with arrow
for direction
Call Keypad
-Design simplifies, compact and elegant
-LCD display that allows you to clearly see the number of the
calling customer and the number of customers waiting for your
service
- 5V power supply via USB cable, you can connect it to your PC or
use the USB adapter / electrical outlet
- Integrated antenna for communication with other devices by
wireless
-Multiple functions: call, call to a special number, transfer of a
customer to another counter without the customer being obliged to
withdraw another ticket for Kautre service
-Energy saving mode: after stopping the server the consoles go into
automatic standby after Omin
-Secure: before any manipulation the staff must enter their user
name and password to be able to use their desk
-Pause mode: the staff can take a break by pressing the pause
button, the display on their counter informs customers that this
service is not available
