LCD Wireless Wired Customer Service Queue Management System
Electronic Hospital Queue Management System With Digital Signage
Queuing System Display
Queue Management System
High performance services require integrated solutions
Shangxu’s queue management system has components with unique
purposes and functionalities within the customer flow, providing
tools to enhance the customer engagement and the information
management. The components are great individually but when they
work together, it’s when the real magic happens.
- Adaptable to every industry
- Plug & Play devices
- Easy web-based configuration interface
Components
Ticket Dispensers
Self-service paper ticket dispensing kiosks, with customizable
contents and unlimited number of services.
You can choose from different models for specific applications.
Fully-customizable contents
Top quality anti-vandal hardware
Compatible with standard thermal paper rolls
Technical Specification for Queuing Ticket Dispenser Machine
•17 inch Touch Screen LCD display • Select Service Required. •
Ticket is printed with selected service name, ticket number,number
of waiting person, date & time,welcome message and advertising text
• Includes Real Time Reporting Features. • Built in Industrial PC •
Can Link to RS485 wired or wireless •Multiple Language support •Customizable
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz,4G DDR3 64G HDD ,6 USB port Windows Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers for calling voice in
Arabic/French/Russia etc multiple language |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
Waiting area LCD Main displays
Inform, entertain, and advertise to your customers, turning their
waiting time into a pleasant experience.
Display multimedia content while keeping customers informed about
the queue status.
It can be easily integrated with your current digital signage
system.
LED Counter displays
Counter displays can be used to identify the respective counter or
the last called ticket, so when customers are called they will know
exactly where they need to go.
LED displays
The LED displays will highlight the last called ticket.
Advace Feature of Shangxu Queue Management System
Shangxu Queue System is an advanced customer flow management system
that provides the tools to design, manage and improve the service
experience. The system integrates a versatile solution of software
and hardware to deliver the ultimate usability experience in queue
management for both customers and staff.
- Deliver valuable experiences
The customer experience is heavily influenced by the waiting time,
it affects the overall customer satisfaction level, impacting the
service journey, from start to end.
Our queue system enables organisations to shape their customer
journeys, measure relevant metrics for service efficiency, and
co-create value through customer feedback.
- Optimises the Customer Flow
Most organisations don’t think strategically about their customer
flow. Nonetheless, it is common sense that nobody likes long
queues, bureaucratic service schedulings, boring waiting areas and
pointless branches transfers. Bloom optimises every stage of the
customer flow, from the registration to the after-service feedback,
collecting data along the way to constantly improve the service
quality.
Evolving demands, adaptable solution
Besides its high-customization features, Shangxu has also an
adaptable architecture that can be assembled in many ways to fit
your organisation’s configuration.
Easy customize
Can be easily customize setting such as ticket,voice,background
picture and etc
Multilingual content
In consonance with the global market, all customer interface allows
multilingual configuration.
Modular configuration
Choose from different components and assemble the system the way it
better fits your service flow.
