Customized Color Wired Intelligent Bank/Hospital Customer Care
Service Center Touch Queue Management Ticket System
Overview
With Our this queue management system, there is no long waiting
queue. When they arrive, customers receive a ticket which tells
them of their position in the queue. They are free to browse, relax
or watch media on screens while they wait. When the next operator
is free, the customer is called forward for service.
Component Of Queue Management System :
Ticket dispensers with multiple languages
Counter Calling Terminal
LED/LCD Counter Display
LED/LCD Main Display
Customer Feedback Terminal(Ootional)
Real Time Report System
Technical Datasheet for each queue management system component
| Specification for touch screen queuing ticket machine SX-QTK171 |
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” SAMSUNG LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Thermal Printer with auto cutter Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket,
Service Name & Type, Counter Number ,your company logo and other
advertising text ...). |
| PC Configuration | CPU: Intel 2.41Ghz 4G DDR3,64G SSD,6 USB port Windows OS installed |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
Queue Management System Software installed | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable 3.Arabic,English,Bengali,French,Russia,Spanish and etc multiple
language can be supported |
| Specification for 21 buttons callkeypad SX-QKP21 |
| Press Button | 21 multiple function button |
| LCD Display | 8 digits lcd display,5 digits showing the queue number of the
called customer,3 digits display for number of customer waiting . |
| Power Supply | 5V |
| Communication | Wired or Wireless |
| Multiple function Button | “Call”, “Recall”, “Transfer””Special Call””Store queue and
callback” and etc. |
| Specification for LED Counter Display SX-CD04 |
8 Digits RED Color LED Counter Display 4 digits display ticket number & 2 digits display for counter
number,with Arrow for direction to the counter number The display format can be customized |
Wired or Wireless solution supported |
| Specifications for Player Box which connect to your TV display : |
* CPU: Dual Core 2.4GHZ Memory 2G, SSD 32G * OS: windows |
*Inbuilt Multimedia and Queue Number Software,can split the screen
to many zones,one side can play the advertising video,another side
can play the queue information,at the bottom side can display the
running text. by using the player box, make the queue number
showing on the LCD screen *Video output: at least can support the image with the resolution
of 1024 × 768 / 75 Hz ; *Supported video formats: MPEG-1,MPEG-2 MP@HL,MPEG-4 ASP@L5,etc *Image formats supported:JPG, BMP, static GIF |
Description
HOW DISPERSED QUEUING WORKS
When a customer enters a service site, they take a ticket from the
ticket dispenser for their intended service. At this point, the
customer is able to select the service they require allowing them
to be put directly in the queue, and directed to a specialist
member of staff. Once the ticket is issued, the customer is free to
browse, relax or watch corporate TV while waiting.
The ticket can inform the customer of their position within the
queue, the time and date of take a ticket and other welcome message
in multiple language.
When the next available operator is free, the customer is called
for service.
