Automatic Ticket Dispenser Intelligent Multi-services Electronic
Bank Queue System
The biggest problems in Organizations / service Departments are
queues, especially in banks, hospitals and government institutions.
Advanced Queue provides an efficient queue management system that
can better improve your customer's experience.
Advanced Queue provides a very effective queuing system that meets
the requirements of organizations having a number of branches. It
comprises of software and hardware.
Key Component
Hardware
The Advanced Queue Management System hardaware comprises of the
Touch Screen Ticketing Dispenser,Calling Pad Terminal,LED Counter
Display,LED/LCD Main Display. The main advantage of the hardware is
that it can be customized. It can be customized to match the colour
of your interiors. They are additionally available in different
models, shapes and sizes that match the individual requisites of
your branch/center.
The Ticket Kiosk dispenses tickets to customers based on their
requirement according to the customer service category they
select.The Counter Display can be wall mounted or desk mounted.
Software
The main feature of the queue management system is the Reporting
Software. It provides real time monitoring of customer flow. This
data available in the form of reports can be used to analyze the
performance of your branches, sundry periods, productivity,
discrepancies and more.
These vital information received such as customer flow,
accommodation time and branch performance can be utilized by the
management in analyzing and making important decisions.
Shangxu Queue Management System Solutions
Ticket Dispenser
Advanced Queue Ticketing Kiosk dispenses tickets to customers
taking into account the individual requirements of those customers
to make queue management easier. This machine comes in various
models and can be customized to suit the indoor ambience of the
outlets.
The kiosk is unique as it dispenses tickets according to the
service required by the customer.
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz,4G DDR3 64G HDD ,6 USB port Windows Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers for queue number calling voice in
Arabic/French/English etc multiple language |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
Queuing Status
Advanced Queue Ticketing Kiosk has a Central LCD Display whereby it
provides information regarding the customer's queue status. It
gives an all-round view of queue status. It also provides
information on the counter number and ticket number being served.
It is connected to an LED display unit which displays queue status,
counter number, etc. so that customers are always kept aware of
their status in the queue. It can also be customized to display
promotional advertising video
for branding.
It can be fixed according to your convenience such as wall
mounting, ceiling suspension or on a desk. The messages are
displayed in multi-directional or flashing mode. The CDU is
activated when the service representative presses the next button
and remains activated for a specific time. When the counter is
inactive the CDU display goes off or displays any other customized
messages.
Ticket Calling
Advanced Queue uses a Soft Call Pad to provide information
regarding the queue number and waiting. This software can be
installed on any computer and enables the employee to have total
control of the customers he or she handles.
Can install on unlimited computer for cal ticket number
The Soft Call Pad can realize the following functions:
The RECALL - key recalls the recent queue number
The CALL -Call next customer
The PAUSE -key pauses the service and the pause will be displayed
The TRANSFER -key transfers the queue number to another terminal or
service
How it works
Advanced Queue ticketing kiosk dispenses ticket to the customer
according to his/her individual service requirements and enhances
queue management. The hardware is customizable to suit your
organization's theme and colour scheme.
This all your valuable customer flow management information. The
system is future-proof by virtue of the use of latest and open
standards which can take care of all your needs.
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