17 Inch Touch Screen Queue Ticket Dispenser System Token Number
Calling Q System
WHAT ARE QUEUE MANAGEMENT SYSTEMS?
In simple terms, a queue management system is used to control
queues. Queues of people form in various situations ranging from
waiting to request a product or service delivery, making payment
against said delivery or even waiting to get help on products or
services already delivered.
Furthermore, we believe that knowing what to expect is half the
battle. It not only makes us more efficient, but it also puts the
mind at ease.
Uncertainty in the situation is reduced and therefore, at the end
of the day, we enable a better customer experience. If that isn’t
enough, electronic queue management systems are known to reduce
customer wait times by at least 50% while at the same time
increasing customer satisfaction by almost 30%.
That is why Shangxu offers solutions for a wide range of problems.
Our systems are available in standard formats for the most common
service settings. For the more out-of-the-box requirements you
might have, we also offer custom built systems that will do the job
better than the competition.
WHY USE SHANGXU QUEUE SYSTEMS?
Using our systems means no unnecessary queueing or waiting around
in line, no repeat appointments or cancellations due to a lack of
information or provision of the wrong documentation. It means a
steady flow of visitors / customers that leave your business
feeling satisfied and fulfilled. With our queue management
solutions, everyone knows exactly what, when and, more importantly,
how they’re supposed to perform their respective roles at all
stages of a customer’s visit. i.e. before, during and after every
visit.
The Complete Queue System consist of the following:
(Note:You can choose the corresponding queue items based on your
project requirement.also we can give professional suggestion for
you based on your actual project condition,just contact us for the
solution proposal )
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC +
Thermal Printer (All integrated into one unit)
2. counter calling pad terminal or counter computer which install
the software call pad for counter staff calling ticket number
3. Led/LCD Main Display(S) Screen In common waiting area for
display the centralized queue number from all counters.
4. Led/LCD Counter Displays Above Counter for display the ticket
number of each counter
5. All units are interconnected by means of RS485 or wireless ways
Technical Spepcification For Queue System Ticket Dispenser
•17 inch Touch Screen LCD display • Select Service Required. •
Ticket is printed with selected service name, ticket number,number
of waiting person, date & time,welcome message and advertising text
• Includes Real Time Reporting Features. • Built in Industrial PC •
Can Link to RS485 wired or wireless • Multiple Language support • Customizable
| Cabinet | All in one cold steel kiosk cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz 4G DDR3 64G SSD 6 USB port Windows Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers for ticket number announcement |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
Shangxu Complete Queue Management System Software
| Unicode Queue Machine Software |
| Item | Function |
| 1. Queue Controller System Program | Control the whole system |
| 2. QueuePlatform software | Custom set up the queue machine |
| 3. Ticket Issuer Software | take a queue number ticket and can customize the background picture
and button picture and can design the button position and etc |
| 4. Queue Report System Software | give out enough useful reports |
