Customized and Multilingual Contents Ticket Dispenser Queue
Management Calling Token Display System
Ticket Dispenser Keypad and LED Counter Display Of Queue Management
System
Overview Of Shangxu Queue Management System
Shangxu’s queue management system has components with unique
purposes and functionalities within the customer flow, providing
tools to enhance the customer engagement and the information
management. The components are great individually but when they
work together, it’s when the real magic happens.
Shangxu QMS is an advanced customer flow management system that
provides the tools to design, manage and improve the service
experience. The system integrates a versatile solution of software
and hardware to deliver the ultimate usability experience in queue
management for both customers and staff.
Shangxu QMS enables organisations to shape their customer journeys,
measure relevant metrics for service efficiency, and co-create
value through customer feedback.
Shangxu Queue Management System Features
Fully-customizable and Multilingual contents
Top quality anti-vandal hardware
Compatible with standard thermal paper rolls
many ways to fit your organisation’s configuration.
Easy integration
The Complete Queue Management System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC +
Thermal Printer with auto cutter(All integrated into one unit)
2. counter calling pad terminal or counter computer which install
the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter
5. All units are interconnected by means of RS485 or wireless ways
Technical Specification for Queue Management System Solution
| Item & Picture | Specification |
17"Touch screen Ticket Dispenser Model:SX-QTK172 Dimension(W*H*D):420*1430*390mm Net Weight:40KG | - All in one cold steel kiosk stand
- 17 inch LCD Display
- 17 inch IR Touch Screen
- Inbuilt Mini PC
CPU Intel Dual Core 2.41Ghz 64G SSD 4G DDR3 RAM ;6 USB Port OS:WINDOWS - 80mm Thermal Printer with automatic ticket cutter
Print Method:Thermal line printing Ticket:Ability to print your company Logo - Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
- Inbuilt Audio and amplifier,and with 2 speaker for multilingual
calling voice
- English,Arabic,Romania,Greece,Thai,French,Italian,Russia,Malaysia
and etc local multiple language also can support
- Sub Service Menu supported
- Inbuilt Wireless Module
- Power Supply:110V-240V,50-60HZ
- Color can be customized,logo also customiable for printing on
machine for your company branding
|
Queue Management System Software and SQL data base
| 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
